How It Works
Custom Pet Portrait Loungewear
PRODUCTION & DELIVERY TIMELINE
At POOJI, every piece begins with the character of your pet and is thoughtfully brought to life through design and craftsmanship.
Step 1: Photo Preparation or Portrait Artistry (1–3 Business Days)
We prepare a clean Photo Only composition or create an artist-drawn pet portrait, then share a proof where applicable.
Step 2: Personalised Production & Quality Checks (6–15 Business Days)
Once approved, your design is carefully crafted into the final piece and inspected before dispatch.
Step 3: International Delivery (7–12 Business Days)
Your finished piece is dispatched from China via international air delivery.
Total Estimated Delivery: 14–30 Business Days
Timing begins after we receive a suitable pet photo and all required customisation details. Additional revisions, customs clearance or carrier delays may extend the estimate.
COLOR & APPEARANCE NOTE
Colours may appear slightly different on screen and in the finished piece due to lighting, image processing, individual display settings, materials and printing methods. Minor variations in tone or texture are a natural part of the custom-making process.
This does not affect your rights if an item is damaged, faulty, incorrect or materially different from the approved proof or product description.
RETURNS & SATISFACTION
Each POOJI piece is personalised and made to order. Once artwork creation or personalised production has begun, we generally cannot accept returns, exchanges or refunds for a change of mind.
If an item arrives damaged, faulty, incorrect or materially different from the approved proof or product description, please contact us as soon as reasonably possible with your order number and clear photos. Once the issue is confirmed, we will arrange an appropriate repair, replacement or refund.
Your statutory rights are not affected. Please see our Refund & Return Policy for full details.
Step 1
Upload a Photo
Upload a clear, well-lit photo showing your pet's full face. Our expert artists will seamlessly remove any messy backgrounds.
Step 2
Perfect Your Proof
We’ll send your Photo Only design or artist-drawn portrait, along with a product mockup, by email or WhatsApp based on your selected service plan. Enjoy unlimited revisions until you’re 100% happy and ready to approve your design.
Step 3
Crafted & Delivered
Once approved, your custom piece goes into production. We carefully package your tangible memory and ship it safely to your door.
Preserving Love, One Stroke at a Time
A pet’s love is the purest form of companionship. We dedicate ourselves to capturing these precious bonds. By combining modern design with bespoke pet portraiture, we transform your favorite memories into functional art—crafted to bring a smile to your face every single day.